Built for caregivers, inspired by the love that connects families.
Neela was created to support the millions of families who show up every day to care for someone they love. We believe caregiving can feel clearer, calmer, and more supported, so families can stay present for the moments that matter most.
Our Mission
To support family caregivers by helping them stay organized, connected, and confident as they care for the people who shaped their lives.
Clarity
So you always know what’s happening. Updates, instructions, changes, and questions stay organized and easy to find.
Confidence
With better visibility into your loved one’s care, you can make informed decisions and feel prepared for what comes next.
Support
Caregiving is meaningful and deeply human. Neela lightens the cognitive and emotional load you carry every day.
Our Values
The principles that guide how we design, build, and support Neela.
Trust
Neela protects your family’s information and gives you guidance you can rely on. Her support is grounded in real medical content and real caregiving experience.
Empathy
Neela turns care into clear next steps. She tracks details, reminds you of what matters, and helps you take action when you are unsure what to do.
Action
Neela’s tangible impact is through action. Neela delivers on her promise to take on the cumbersome tasks everyone faces.
Our Team
Meet the people building Neela with care, expertise, and lived experience.
Buzz White
CEO
Buzz has deep experience building technology for post-acute and long-term care. He understands the realities of care coordination and is focused on creating tools that make caregiving simpler and more supported.
Ani Bagepalli
CTO
AI engineer and architect passionate about designing technology that helps real people in real life. Has supported loved ones through complex health journeys.
Cheri McEssy
CSO
Health-tech executive, daughter, and longtime family caregiver. Building Neela to give caregivers the clarity and support she wished for in her own caregiving experience.
Alexis Villazon
SVP of Marketing
Alexis oversees marketing at Neela, where she is committed to shaping a brand that empowers families and makes caregiving feel more manageable.
Founder Story
Caregiving today is harder than it should be. Families are expected to manage complex medical information, coordinate care across disconnected systems, and make high-stakes decisions without real support. Hospitals and facilities are often stretched thin, and aging adults who want to remain at home are left relying on loved ones who are already carrying so much.
I built Neela because this system is broken and caregivers deserve better.
Through my years working in post-acute healthcare and watching loved ones care for aging parents, I saw the same pattern everywhere. Caregivers were doing heroic work with very little help. They were handed overwhelming responsibility yet given almost no tools, no guidance, and no clear way to manage the constant flow of information and decisions.
I wanted to change that. Neela was created to bring more clarity, connection, and confidence to the caregiving experience. The goal is not to replace the love families give. The goal is to support the work that too often falls on one person’s shoulders.
Her name is inspired by a family matriarch who embodied strength, generosity, and the belief that care should always stay connected. But Neela’s purpose is much larger than one family story. She represents the millions of unpaid caregivers who deserve tools built specifically for them.
My mission is simple. I want to help transform how we care for aging adults by giving caregivers the support they have always deserved. So you can focus on what matters most and care for the people you love with more confidence and more clarity.
— Buzz
MILLION
Americans care for a loved one
PERCENT
Of caregivers experience burnout, or stress
HOURS
On average per week managing care
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Frequently Asked Questions
Here you can find some of the most common questions we receive.
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What inspired the creation of Neela?
Neela was inspired by real family caregiving experiences. Our team saw how many details, decisions, and emotions caregivers navigate every day, and we set out to build support that brings more clarity, confidence, and calm to the care journey.
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Who is Neela built for?
Neela is designed for family caregivers who manage medical information, appointments, symptoms, daily updates, and ongoing decisions for someone they love. Whether you care for a parent, partner, spouse, or relative, Neela helps lighten the cognitive load.
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What does Neela hope to change for caregivers?
Our goal is to make caregiving feel more manageable. We want caregivers to feel more organized, more confident, and more supported as they navigate the many details that shape their loved one’s care.
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How does Neela ensure accuracy and safety?
Neela uses reliable medical frameworks and is designed with safety and clarity at the center. While she does not replace medical professionals, she helps caregivers understand information, stay organized, and prepare for appointments and decisions.
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How does Neela protect caregiver information?
Privacy and security guide every part of Neela’s design. Your information is encrypted, protected, and never sold. We believe caregivers deserve tools they can trust with sensitive details.
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Who is behind Neela?
Neela is built by a team of caregivers, healthcare operators, technologists, and product leaders who believe caregiving deserves clearer, more supportive tools. We combine deep personal experience with decades of expertise in healthcare and technology.
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How can caregivers be part of shaping Neela?
Caregivers who join early access will have opportunities to share feedback, test features, and help shape the future of the platform. Neela is built with caregivers, not just for them.