Your personal assistant for care coordination.
Neela already knows your care profile — the medications, the providers, the appointments, the notes. She holds it all so you don't have to. Here's everything she can do, and how to get started today.
Best Practices
Getting the most out of Neela starts with one simple habit: tell her more.
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The more she knows, the better she helps
Neela gets smarter as you give her more information. The best place to start is to upload a document, let Neela memorize it, and ask you questions. You can also add a medication or log a note. Every piece of information makes her more useful. You don't have to do it all at once. Even one thing today makes tomorrow easier.
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Talk to her like a person, not a search bar
Neela understands plain language. "What did the cardiologist say last time?" works better than searching through notes yourself. The more naturally you ask, the better her answers get.
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Let her do the updating after appointments
After a doctor visit, just say, "We just got back from the neurologist. Can you update everything?" She'll handle the medications, the notes, the follow-up tasks, and the next appointment.
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Use Scribe before you walk into any appointment
Open Scribe, tap record, and put your phone in your pocket. When the appointment ends, you'll have a full summary waiting for you. You won't miss a thing — and you won't have to write anything down.
Good First Steps
You don't have to do everything at once. Pick one, and go from there.
Start here
Ask Neela where to begin.
Open Chat and say "where do I start?" She'll walk you through the most important things to set up first based on your situation.
Upload a document
Give Neela a document to learn from
Upload an insurance card, a discharge summary, or a medication list to Vault. She'll read it and remember it — no manual entry needed.
Add a medication
Start your medications list today
Even adding one medication starts building the profile Neela needs to help you. She'll have it ready every time you need it.
Try Scribe
Record your next doctor visit
Tap Scribe, hit record before you walk in, and stop it when you leave. You'll never lose what the doctor said again.
Frequently Asked Questions
Here you can find some of the most common questions we receive.
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How does Neela keep everything organized?
Neela automatically stores your updates - symptoms, instructions, medication changes, notes, questions, and reminders - in one secure place. You don’t have to label or sort anything. She remembers what you share and connects the dots so you can find what you need instantly.
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Does Neela listen all the time?
No. Neela only listens when you turn on Scribe. You’re always in control. Start it when a conversation begins, and stop it when you’re done. Nothing is recorded or analyzed unless you choose to use the feature.
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Can Neela help during doctor appointments?
Yes. You can let Neela listen during the appointment, and she’ll summarize the conversation afterward. She highlights key points, next steps, and anything you may want to follow up on. This helps you focus on the discussion instead of trying to take notes.
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Can I talk to Neela instead of typing?
Yes. You can speak naturally to Neela anytime, while driving, walking into a pharmacy, or when your hands are full. She’ll capture what you share, organize it for later, and connect it with the rest of your care information.
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Will Neela remember details over time?
Yes. Neela keeps track of the details you share: symptoms, patterns, questions, changes, tasks, and more. So nothing slips through the cracks. When something comes up later, she helps you recall important context.
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Can I share Neela with family members?
Yes. You can invite trusted family or support partners to stay in the loop. Everyone sees the same information, so coordinating care becomes easier and less stressful for everyone involved.
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What devices does Neela work on?
Neela works on any web browser and through the Neela app on mobile devices, so you can use her wherever caregiving happens: in the car, at home, during appointments, or while running errands.
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Does Neela work for any type of caregiving situation?
Yes. Whether you’re caring for a parent, spouse, relative, or someone you support, Neela adapts to your unique situation. She helps you keep track of the details that matter most, no matter the complexity.
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How much effort does Neela require day to day?
Very little. Neela is designed to reduce your workload, not add to it. Just talk to her when something happens or type a quick update — she handles the organizing, tracking, and summarizing for you.