Providers and Medications
Every doctor, every medication, in one place that knows your loved one
Most family caregivers can't list every doctor their loved one sees, every medication they take, or who prescribed what. The information lives across patient portals, paper bottles, pharmacy printouts, and your own memory. Neela puts it all in one secure place. Track every provider, every medication, every dosage, and let Neela connect the dots when something changes.
Built for the caregiver, not the clinic. Shareable with your care network. Connected to your loved one's records.
Who this is built for
Adult children caring for aging parents. Five doctors, eight medications, three pharmacies. Most aging parents have a complicated medical picture, and you're the one expected to keep it straight.
Spouses and partners. When your husband or wife's health changes, you become the keeper of every prescription and every specialist's name. Neela makes it less to carry.
Siblings coordinating from a distance. Your sister already knows the cardiologist's name. You don't. Now you both can. Same list, same details, no forwarding.
New and expectant parents. The pediatrician, the OB, the lactation consultant, the immunization schedule. New parenthood comes with its own roster of providers and prescriptions.
Why managing doctors and medications gets overwhelming
The problem isn't a single doctor or a single medication. It's the whole picture. Three specialists who don't talk to each other. A medication list that changes every visit. A pharmacy printout from last month that's already out of date.
You're trying to remember which doctor changed the dose, why they changed it, and what to ask the next one. You're trying to figure out if the dizziness started before or after the new prescription. You're trying to keep all of it in your head, on top of everything else you're carrying.
Most caregivers end up rebuilding the medication list from scratch every time someone asks.
What you can do
Two connected tools that hold the whole picture.
Providers. A directory of every doctor, specialist, dentist, therapist, and clinician your loved one sees. Contact info, last visit, next appointment, and what they're known for, all in one place.
Medications. A complete medication list with dosages, schedule, prescribing doctor, pharmacy, refill status, and side effects to watch for. Active medications, discontinued ones, and over-the-counter supplements.
Both lists connect to your loved one's records in the Vault and to appointment summaries from Scribe. Neela can pull from both when you ask her questions in Chat.
Providers
A complete directory of everyone involved in your loved one's care. Not just primary care and specialists, but the dentist, the audiologist, the optometrist, the physical therapist, the home health aide. Every person who needs to know the full picture is on the list.
With Neela, you can:
- Add a provider in seconds, by typing or by snapping a photo of a business card
- Save contact info, address, specialty, and notes (like "preferred for second opinions" or "doesn't like 8am appointments")
- See last visit and next scheduled appointment alongside each provider
- Link providers to medications they prescribed and notes from past visits
- Share the full list with siblings, your spouse, or anyone else in your care network
When you scribe an appointment, Neela updates the provider record automatically. When you ask about your loved one's care in Chat, Neela knows which doctor said what.
Medications
The medication list is one of the most important pieces of information about your loved one's health, and it's almost always wrong. The bottle says one dose. The pharmacy printout says another. The doctor told you something different at the last visit. The supplements aren't on any of the lists.
Medications gives you a single source of truth.
With Neela, you can:
- Add medications by name, by photo of the bottle, or by asking Neela in Chat
- Track dosage, schedule, prescribing doctor, pharmacy, and refill date
- Note side effects to watch for and side effects you've actually noticed
- Keep a separate section for over-the-counter medications and supplements
- See which medications are active, which were discontinued, and why
- Get reminders before refills run out
When you scribe a doctor's visit and a medication changes, Neela updates the list. When you ask "what's my mom currently taking?" in Chat, Neela has the answer ready, with dosages and schedule.
How Providers and Medications work together
A medication is rarely just a pill. It's a pill prescribed by a specific doctor, filled at a specific pharmacy, started at a specific visit, for a specific reason. When all of that is in one place, you can answer questions you couldn't otherwise.
Here's what that looks like in practice:
- The cardiologist prescribes a new BP medication. Neela links the prescription to the cardiologist's profile, so you always know which doctor to call about it.
- Your dad starts feeling dizzy. You can pull up his medication list in seconds and see he started a new pill three weeks ago. The link to the prescribing doctor is right there if you need to call.
- Your sister asks "who prescribed mom's blood thinner?" The answer is one tap away.
- A new doctor asks for a complete medication list at the first visit. You hand them your phone or share the list directly. Done.
Both lists also connect to records in the Vault and summaries from Scribe. Neela uses the full picture to give better answers when you ask her questions.
How is this different from a regular medication tracker app?
Apps like Medisafe, Mango Health, and MyTherapy are excellent at one thing: reminding the patient when to take their medication. They are not built for family caregivers managing someone else's medical picture.
Neela is. The differences show up in three places.
First, context. Medisafe knows the medication name and the schedule. Neela knows the medication, the doctor who prescribed it, the pharmacy that filled it, the appointment where it was discussed, and the records that justify it. The medication list isn't just a list, it's part of the story.
Second, caregiver-first design. Medisafe is designed for the patient. Neela is designed for the family caregiver. The medication list isn't on your phone for you to take, it's on your phone so you can keep track of someone else's care, share it with siblings, and bring it to every appointment.
Third, connected to everything else. Medisafe doesn't know your loved one's doctors. Neela does. Medisafe doesn't have appointment summaries. Neela does. Medisafe doesn't share with a care network. Neela does.
Sharing with your care network
The medication list is one of the most-shared documents in any caregiving situation. The doctor wants it at every visit. The hospital needs it on intake. Your sibling wants to know what mom's currently taking. Your spouse wants to know which prescription is causing the side effect.
With Neela, both lists are shareable with your care network in real time.
- No more rebuilding the medication list from scratch every time someone asks
- No more "is this still the most current version?"
- No more screenshots, photos of bottles, or hand-written summaries
Everyone in your care network sees the same picture. You stay in control of who has access, and you can revoke it at any time.
How to use Providers and Medications (Mobile)
To add a provider:
Open the Neela app, tap Providers, and tap the plus button. Type the doctor's name, specialty, and contact info. Or snap a photo of their business card and Neela will fill in the details for you.
To add a medication:
Open Medications and tap the plus button. Enter the name, dosage, and schedule. Or just take a photo of the bottle and Neela will read the label. You can also ask Neela in Chat: "Add Lisinopril 10mg, once a day in the morning, prescribed by Dr. Patel."
To track refills:
Each medication shows the next refill date. Neela sends a reminder when it's time. Mark it filled when it's done.
To share with your care network:
Open settings and invite people by email. Once they accept, they see the same provider and medication lists you do.
Common questions about providers and medications
What's the best app to track my parent's medications?
Neela is built for family caregivers managing someone else's medications. Unlike apps designed for the patient (like Medisafe), Neela connects medications to the prescribing doctor, the pharmacy, appointment summaries, and your loved one's records. The full medication picture in one place, shareable with your care network.
How is Neela different from Medisafe?
Medisafe is built for the patient taking the medication. Neela is built for the family caregiver tracking someone else's care. Medications in Neela connect to the prescribing doctor, the pharmacy, and your loved one's records. The list is shareable with siblings, your spouse, or anyone else in your care network.
Can I share my parent's medication list with my siblings?
Yes. When you invite siblings, your spouse, or anyone else in your care network to your Neela account, they see the same medication and provider lists you do, in real time. You can revoke access at any time.
How do I keep track of all my parent's doctors?
Add each doctor to your Providers list. Save contact info, specialty, last visit, next appointment, and any notes you want to remember. Neela updates the record automatically when you scribe an appointment with that provider.
Can I add a medication by taking a photo of the bottle?
Yes. Open the Medications section and use the camera to capture the label. Neela reads the medication name, dosage, and other details and fills in the entry for you.
Will Neela remind me when a medication needs to be refilled?
Yes. Each medication shows its next refill date, and Neela sends a reminder before it runs out.
Can I track over-the-counter medications and supplements?
Yes. The Medications list includes a separate section for over-the-counter medications, vitamins, and supplements, so the full picture is always visible to you and to Neela.
Does Neela replace MyChart or my pharmacy app?
No. MyChart is for communicating with one doctor. Your pharmacy app is for ordering refills. Neela is for organizing the full picture across multiple doctors, pharmacies, and medications, so you and your care network can stay on the same page.
Is Providers and Medications free?
Neela includes a free 30-day trial of all features, including Providers and Medications.